Global Digital Transformation Partner
To be clients’ Global Digital Transformation Partner
- transcosmos China once again wins “China Best Customer Experience Award” at the “Golden Voice Award”
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Highly recognized for its omni-channel, digital intelligence services in the contact center...
2022-12-02
- transcosmos announces the latest survey findings Self-service options are vital for your customer journey. 2 in 3 users consider switching to a differ
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Consumer to Business Communication Trend Survey 2022-2023 covers new CX norm
2022-12-01
- transcosmos China’s 8 e-commerce service clients win spot in the TMALL GMV Top10 list
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With metaverse, short movies, live streaming and other e-commerce services built on digital...
2022-11-30
- transcosmos wins Shopify Plus Partner of the Year 2022
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Highly recognized as a Shopify partner for building the largest number of Shopify Plus in Japan
2022-11-17
- transcosmos contact centers with around 800 agents receive COPC certification, a globally recognized performance management standard
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In addition to a brick-and-mortar contact center, an entirely home-based contact center has...
2022-11-07
- transcosmos takes stage at World Marketing Summit ONLINE 2022, world’s leading online marketing seminar
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Helps solve challenges across the world with sustainable marketing
2022-10-19
- Marking its 20th membership anniversary, transcosmos receives HDI Membership Platinum Award by HDI-Japan
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Together with HDI-Japan, the company contributes to the progress of the support services...
2022-10-17
- transcosmos opens a new operations center, Marketing Chain Management Center Sapporo Odori Park
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The 7th contact center located in Sapporo, committed to SDG-oriented design and operations
2022-10-03
- transcosmos China named “Top 10 Recommended Customer Center Professional Outsourcing Brands in China” for the third straight year
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Winning numerous awards in the contact center industry for its achievements in digital...
2022-09-30
- transcosmos launches a Chinese-version of its 5A Loyalty Diagnostics Service website
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Driving an initiative towards offering a multilingual 5A Loyalty Diagnostic Service across...
2022-09-26
