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2022-03-10

transcosmos releases the first contact center service equipped with LINE AiCall in Japan

Guides callers to non-voice channels to boost CX and drastically cut agents’ man-hours

2022-03-08

transcosmos forms a business alliance with DIGITAL HEARTS, a leading game debugging business in Japan

Aims to develop Asia’s leading one-stop solutions service network covering development,...

2022-03-03

transcosmos announces the results of “Global Online Shopping Survey in 8 Cities 2022”

Tokyo lags behind other cities in Sustainable Consumption awareness

2022-02-15

transcosmos opens new operations bases, Myeongdong Center and Yeongdeungpo Center, in South Korea

As the leading independent BPO player in the market, transcosmos Korea now delivers...

2022-02-14

Soft Space, Malaysia’s leading fintech player and a member of transcosmos group enters into strategic partnership with JCB

At the same time, transcosmos acquires additional shares in Soft Space. The two companies...

2022-02-07

transcosmos wins a five-star rating for the 6th consecutive year from TMALL,China’s largest online marketplace

Helps brands grow business with its data-driven integrated marketing and consumer operations...

2022-01-31

transcosmos opens a new center in Neijiang City, Sichuan Province, its first operations center in the southwest region of China

Powered by digital, offers highly cost-effective contact center services to many more clients

2022-01-11

transcosmos named a Leader in APAC Customer Experience Management Provider by Everest Group in its Customer Experience Management Provider research

Helping clients achieve digital transformation with 171 bases across 30 countries & regions...

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