Global
2022 | Named a Leader and a Star Performer in Everest Group’s CXM Services in APAC PEAK Matrix® Assessment 2022 by Everest Group |
2022 | Recognized as a DX Certified Business Operator by METI |
2022 | Named a Noteworthy DX Company 2022 by METI/TSE |
2022 | Named a Leader in APAC Customer Experience Management Provider by Everest Group |
2021 | Named the BRONZE award in Industries category in the SUSTAINA ESG AWARDS |
2021 | Named a leader in“Customer Experience Management (CXM) in APAC - PEAK Matrix® Assessment with Service Provider Landscape 2021”by Everest Group |
2019-2021 | Ranked Top 3 APAC Providers in“The Everest Group BPS Top 50™” |
2021 | Ranked No. 13 in the 2020 BPO player listings (by revenue) in the world by Gartner |
2020 | Ranked No. 14 in the 2019 BPO player listings (by revenue) in the world by Gartner |
2019 | Ranked No. 14 in the 2018 BPO player listings (by revenue) in the world by Gartner |
2018 | Ranked No. 1 in the 2017 BPO player listings (by revenue) in Japan No. 10 in the Asia Pacific region and No. 18 in the world by Gartner |
2017 | Ranked No. 1 in the 2016 BPO player listings (by revenue) in Japa No. 9 in the Asia Pacific region and No. 20 in the world by Gartner |
2014 | Ranked No.13 in IAOP“2014 Global Outsourcing 100 Leaders” |
2012 | Named the Customer Value Enhancement Award in Japanese Contact Center Outsourcing Market by Frost & Sullivan |
2011 | Ranked No. 46 in IAOP“2011 Global Outsourcing 100 Leaders” |
China
2022 Douyin EC Brand Service Partner
2021 TMALL Five-Star Service Provider
2021 Q1 TMALL Global Golden Service Provider
2021 Alibaba New Customer Acquisition Strategy Service Provider
2021 CCMW Editors’ Choice– 2021 China’s Top 10 Brands Recommended for Customer Center Outsourcing Service
2021 Beiseng Best Practice of Recruitment Technology
2021 2021 TMALL Baby Awards - Best Data Service Partner
2021 JD Marketing 360 “Breakthrough Brands 2020”
2020 TMALL Five-Star Service Provider
2020 CTI Forum Editors’ Choice Award –Customer Experience Solutions Award
2020 TMALLxAlifish – 2020 Best Service Partner of Toy Category
2020 CCMW Editors’ Choice – 2020 China’s Top 10 Brands Recommended for Customer Center Outsourcing Service
2020 CCM Award – 2020 China’s Best Customer Center “Excellent Intelligent Application Award”
2020 Golden Voice Award – “China Best Contact Center – China Best Customer Experience Award”
2020 Five-star Service Provider of Kaola Global
2020 2020 TOP Human Recourses Management Awards by 51 JOB
2020 2020 Q1 TMALL Eco Provider Recommended for Consumer Operation
-Uni-Marketing, Membership Operation, Consumer Operation Scene (High-level)
2019 TMALLxAlifish – 2019 Best Service Partner of Toy Category
2019 TMALLxAlifish – Digital Marketing Breakthrough Award
2019 China Best Employer Award 2019– China Most Aspiring Employers Top 10 in Shanghai by Zhaopin.com
2019 TMALL Five-Star Service Provider
2019 CTI Forum Editors’ Choice Award – Intelligent Customer Service Solutions Award
2019 Golden Voice Award – “China Best Contact Center – Intelligent Service Application Award”
2019 2019 TMALL Alibaba Service – Silver Operation Partner Award
2019 Alibaba Data Bank Certificate
2019 Civilization Unit of Jing’an District by Jing'an District Government
2018 TMALL Lazada Cross-Border Service Provider
2018 CCM Award – Best Outsourcing Provider in China
2017~2018 TMALL Five-Star Service Provider
2017 Officially authorized as a Tencent Social Advertising Agency
2017 Intelligent Business Innovation Award by Ebrun
2017 Golden Voice Award – China Best Outsourcing Customer Contact Center of 2017
2017 (Luming Award)2016-2017 Innovative E-Commerce Service Company
2017 TMALL Five-Star Service Provider
2017 Outstanding Company in Promoting Employment of Year 2016 by Jingan District of Shanghai
2016 TMALL Five-Star Service Provider, TMALL Golden Partner
2016 Best New Retail Operation Service Provider by Siilu
2014~2015 Best E-commerce Operation Service Provider by Siilu
2014~2015 TMALL Golden Partner, TMALL Silver Partner
2014 Jinyin Award – The Best Contact Center Award
2013 Best E-commerce Customer Service Provider by Siilu
2012 Ranked No. 3 in the Best BPO Service Provider in China (2011~2012)
2010 The Best E-commerce Service Provider for by Cheng Wang Shang
2010 Most Favored Outsourcing Service Providers by New E-businessmen
2009 Officially recognized as TMALL partner
2008 Top 10 of Excellent BPO Enterprises by ChinaSourcing
2008 CCM Award – Best Outsourcing Provider in China
