Awards Awards
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Awards


Global

2022

Named a Leader and   a Star Performer in Everest Groups CXM Services in   APAC PEAK Matrix® Assessment   2022 by Everest Group

2022

Recognized as a DX Certified Business   Operator by METI

2022

Named a Noteworthy DX Company 2022 by     METI/TSE

2022

Named a Leader in APAC Customer Experience   Management   Provider by Everest Group

2021

Named the BRONZE award in Industries category in the SUSTAINA ESG     AWARDS

2021

Named a leader inCustomer Experience     Management (CXM) in APAC - PEAK Matrix® Assessment with Service   Provider   Landscape 2021by Everest Group

2019-2021

Ranked Top 3 APAC Providers in“The Everest Group BPS Top 50™”

2021

Ranked No. 13 in   the 2020 BPO player   listings (by revenue) in the world by Gartner

2020

Ranked No. 14 in the 2019 BPO player     listings (by revenue) in the world by Gartner

2019

Ranked No. 14 in   the 2018 BPO player   listings (by revenue) in the world by   Gartner

2018

Ranked No. 1 in the 2017 BPO player     listings (by revenue) in Japan

No. 10 in the Asia Pacific region and     No. 18 in the world by Gartner

2017

Ranked No. 1 in the   2016 BPO player   listings (by revenue) in Japa

No. 9 in the Asia   Pacific region and No.   20 in the world by Gartner

2014

Ranked No.13 in IAOP2014 Global     Outsourcing 100 Leaders

2012

Named the Customer   Value Enhancement   Award in Japanese Contact Center Outsourcing Market   by Frost & Sullivan

2011

Ranked No. 46 in IAOP2011 Global     Outsourcing 100 Leaders


 

China

2022        Douyin EC Brand Service Partner

2021        TMALL Five-Star Service Provider

2021        Q1 TMALL Global Golden Service Provider

2021        Alibaba New Customer Acquisition Strategy Service Provider

2021        CCMW Editors’ Choice– 2021 China’s Top 10 Brands Recommended for Customer Center Outsourcing Service

2021        Beiseng Best Practice of Recruitment Technology 

2021        2021 TMALL Baby Awards - Best Data Service Partner

2021        JD Marketing 360 “Breakthrough Brands 2020”

2020        TMALL Five-Star Service Provider

2020        CTI Forum Editors’ Choice Award –Customer Experience Solutions Award

2020        TMALLxAlifish – 2020 Best Service Partner of Toy Category

2020        CCMW Editors’ Choice – 2020 China’s Top 10 Brands Recommended for Customer Center Outsourcing Service

2020        CCM Award – 2020 China’s Best Customer Center “Excellent Intelligent Application Award”

2020        Golden Voice Award – “China Best Contact Center – China Best Customer Experience Award”

2020        Five-star Service Provider of Kaola Global

2020        2020 TOP Human Recourses Management Awards by 51 JOB

2020        2020 Q1 TMALL Eco Provider Recommended for Consumer Operation

                     -Uni-Marketing, Membership Operation, Consumer Operation Scene (High-level)

2019        TMALLxAlifish – 2019 Best Service Partner of Toy Category

2019        TMALLxAlifish – Digital Marketing Breakthrough Award

2019        China Best Employer Award 2019– China Most Aspiring Employers Top 10 in Shanghai by Zhaopin.com

2019        TMALL Five-Star Service Provider

2019        CTI Forum Editors’ Choice Award – Intelligent Customer Service Solutions Award

2019        Golden Voice Award – “China Best Contact Center – Intelligent Service Application Award”

2019        2019 TMALL Alibaba Service – Silver Operation Partner Award

2019        Alibaba Data Bank Certificate

2019        Civilization Unit of Jing’an District by Jing'an District Government

2018        TMALL Lazada Cross-Border Service Provider

2018        CCM Award – Best Outsourcing Provider in China

2017~2018  TMALL Five-Star Service Provider

2017        Officially authorized as a Tencent Social Advertising Agency

2017        Intelligent Business Innovation Award by Ebrun

2017        Golden Voice Award – China Best Outsourcing Customer Contact Center of 2017

2017        (Luming Award)2016-2017 Innovative E-Commerce Service Company

2017        TMALL Five-Star Service Provider

2017        Outstanding Company in Promoting Employment of Year 2016 by Jingan District of Shanghai

2016         TMALL Five-Star Service Provider, TMALL Golden Partner

2016         Best New Retail Operation Service Provider by Siilu

2014~2015  Best E-commerce Operation Service Provider by Siilu

2014~2015  TMALL Golden Partner, TMALL Silver Partner

2014         Jinyin Award – The Best Contact Center Award

2013         Best E-commerce Customer Service Provider by Siilu

2012         Ranked No. 3 in the Best BPO Service Provider in China (2011~2012)

2010         The Best E-commerce Service Provider for by Cheng Wang Shang

2010         Most Favored Outsourcing Service Providers by New E-businessmen

2009         Officially recognized as TMALL partner

2008         Top 10 of Excellent BPO Enterprises by ChinaSourcing

2008         CCM Award – Best Outsourcing Provider in China





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