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transcosmos’s China Call Center Subsidiary Changes Its Company Name along with Service Expansion


Service Offered Include Call Center Service, Digital Marketing Service, E-Commerce Comprehensive Service, etc.

transcosmos inc. (Headquarters: Tokyo, Japan; President and COO: Masataka Okuda; TSE First Section: 9715; hereafter, transcosmos) it’s 100% subsidiary, Shanghai transcosmos Marketing Service Co., Ltd. (Headquarters: Shanghai, China; Chairman, CEO & President: Eijiro Yamasita; hereafter, “transcosmos China”) has changed its company name from “transcosmos CC China” to “transcosmos China” effective January 1, 2014.

transcosmos China started as a call center service company for the China market in April 2006 and expanded its range of services to include digital marketing, e-commerce comprehensive service, etc. to accommodate the client companies’ changing needs. Its current development to a company capable of offering total outsourcing service to support client corporations’ sales increase and cost reduction prompted a company name change at the start of the fiscal year 2014. transcosmos China aims at sales of ¥10 billion by FY 2018.

About transcosmos China

- transcosmos China’s new company logo -

Company Name:  Shanghai transcosmos Marketing Service Co., Ltd.
Representative:    Eijiro Yamashita, Chairman, CEO & President
Established:         April 2006
Headquarters:      39th Floor, Wenxin Plaza, 755 Wei Hai Road, Shanghai, 200041, P.R.C.
Centers:               2 in Shanghai and 1 in Beijing
Number of Seats: 1,100 (Shanghai: 900 stations; Beijing:  200 stations)
Number of Employees: 1,000
Business Description: Call center service, digital marketing service, E-commerce comprehensive service, Offshore e-mail/chat service, etc.

* transcosmos is a registered trade name or trademark of transcosmos inc. in Japan and other countries.
* Other company names and product or service names mentioned are registered trade names or trademarks of various other companies.

About transcosmos inc.

transcosmos launched operations in 1966. Since then it has combined superior “human resources” with the most up-to-date “technological” capabilities to enhance the competitive strength of its corporate clients by providing them with high value added and superior services. It provides overall IT outsourcing services such as Call Center Services, Business Process Outsourcing Services, and Digital Marketing Services either as standalone solution or as combined services to its corporate clients to optimize their marketing efficiencies, to expand sales and gain new customers in E-Commerce business, and to improve operational efficiency and reduce clients operational cost for back office and information system operations. Further, these services have been expanded beyond Japan, globally, centered in Asia. transcosmos aims to be the “Global IT Partner” of its corporate clients to provide them with high quality outsourcing services on a global scale.

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