With the Microsoft BI Solution, transcosmos China helps clients leverage their e-commerce data efficiently

transcosmos inc. (Headquarters: Tokyo, Japan; President and COO: Masataka Okuda) is proud to announce that Shanghai transcosmos Marketing Services Co., Ltd. (Headquarters: Shanghai, China; CEO: Eijiro Yamashita; transcosmos China), its wholly-owned subsidiary has become a Microsoft Power BI Partner. As a Microsoft Power BI Partner, transcosmos China will offer customized digital solutions to each individual client, thereby helping clients make data-driven business decisions.

Given the rapid growth of the e-commerce market, many businesses have shifted to online from offline. Yet, those who have entered the online space are now facing the critical challenge in unifying siloed data onto one platform so that they can leverage the data for making business decisions. transcosmos China has been offering both online sales and website operation services for various brands as their online sales partner. With expanding their business continuously online,transcosmos China’s partner brands need to solve many problems urgently, one of which is how to manage the various data with overwhelming amount that colletcted from the online businesses efficiently.

To Leverage its extensive e-commerce and data analytics experience, transcosmos China has designed a custom solution to suit clients’ needs. The three-phased solution is designed to integrate and visualize brand data. In the first phase, transcosmos China automatically collects client data including CRM, marketing and logistics by using a Robotic Process Automation (RPA) program. In the second phase, the collected data are stored and managed in a scalable cloud database. And in the third phase, transcosmos China builds various dashboards then visualizes the data with Power BI. With the efficient data visualization, clients can not only always monitor their store sales data and track progress against KPIs, but also quickly identify underperforming channels and bottlenecks.

■ transcosmos China’s Solution (for illustration purposes only)

■ The product report dashboard that shows sales data combined with promotion efficacy

Leveraging the automated program for collecting data and Power BI dashboards, transcosmos China helps clients drastically save time generating online sales reports and utilize data at the right time. Going forward, transcosmos China plans to widen the scope of using Power BI for its partner brands and apply success cases to many more brands.

■ transcosmos Power BI case study

https://partner.microsoft.com/en-us/case-studies/transcosmos

■ What is Microsoft Power BI

Connect to and visualize any data using the unified, scalable platform for self-service and enterprise business intelligence (BI) that’s easy to use and helps you gain deeper data insight. Easy to create reports, collaborate on dashboards, and share insights – inside and outside of your organization. URL: https://powerbi.microsoft.com/en-us/what-is-power-bi/

■ What is Microsoft Partner Network

The Microsoft Partner Network is a hub of people, resources, and offerings brought together to give you everything you need to build and deliver successful solutions for your customers. As a Microsoft partner, you’ll have access to resources, programs, tools, and connections. This vibrant community is a central platform for Microsoft Partners to engage with each other and Microsoft Subject Matter Experts (SME) to grow their business. It is a central destination for thought leaders on business practices, Partner news, education, events, and new business opportunities.

URL: https://partner.microsoft.com/en-US/membership

■ transcosmos history in China

transcosmos entered the Chinese market and launched its offshore services business in 1995. In 2006, the company opened its first call center in Shanghai and started to provide call center services for the Chinese market. Today, transcosmos has its bases and subsidiaries across 20 cities in China including Shanghai, Beijing, Tianjin, Hefei, Xi’an, Wuhan, Changsha, Suzhou, Taipei and more. The company offers extensive services such as business outsourcing including contact centers, e-commerce one-stop, digital marketing and system development for both Chinese and global brands.

* transcosmos is a trademark or registered trademark of transcosmos inc. In Japan and other countries.

* Other company names and product or services names used here are trademarks or registered trademarks of respective companies.

About transcosmos inc.

transcosmos launched its operations in 1966. Since then, we have combined superior “people” with up-to-date “technology” to enhance the competitive strength of our clients by providing them with superior and valuable services. transcosmos currently offers services that support clients’ business processes focusing on both sales expansion and cost optimization through our 168 bases across 30 countries/regions with a focus on Asia, while continuously pursuing Operational Excellence. Furthermore, following the expansion of e-commerce market on the global scale, transcosmos provides a comprehensive One-Stop Global E-Commerce Services to deliver our clients' excellent products and services to consumers in 48 countries/regions around the globe. transcosmos aims to be the “Global Digital Transformation Partner” of our clients, supporting the clients’ transformation by leveraging digital technology, responding to the ever-changing business environment.