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transcosmos enhances its Digital BPO services which blend Digital and Operational Excellence


Contributes to clients in boosting productivity by improving speed of operations whilst reducing man-hours

transcosmos inc. (Headquarters: Tokyo, Japan; President and COO: Masataka Okuda) enhanced its “Digital BPO” services that blend cutting-edge digital technologies and its proven Operational Excellence developed with over 50 years of experience.

Since its foundation, transcosmos has been offering high-quality operations services focusing on “People”, “Process” and “Technology”. Today, transcosmos has evolved and offers Digital BPO services to clients that combine diverse digital tools including RPA, AI and digital platform incorporating its long-standing Operational Excellence.

Digital BPO services execute BPR (Business Process Re-engineering) to a variety of operational processes in order to standardize operations and subsequently select optimum digital tools for specific operations. That said, people provide the most adequate services for some processes. transcosmos optimizes the whole operations process, improves the speed and efficiency of operations, and ultimately boosts productivity through the blending of people and digital. transcosmos contributes to clients in reinforcing their business foundations by helping their digital transformation through the offering of Digital BPO services.

*transcosmos is a trademark or registered trademark of transcosmos inc. in Japan and other countries.
*“Digital BPO” is a registered trademark of transcosmos inc. (Reg. No. 5982695) 
*Other company names and product or service names used here are trademarks or registered trademarks of respective companies.

About transcosmos inc.

transcosmos launched its operations in 1966. Since then, we have combined superior “people” with up-to-date “technology” to enhance the competitive strength of our clients by providing them with superior and valuable services. transcosmos currently offers services that support clients’ business processes focusing on both sales expansion and cost reduction through our 177 locations across 33 countries with a focus on Asia, while continuously pursuing Operational Excellence. Furthermore, following the expansion of e-commerce market on the global scale, transcosmos provides a comprehensive One-Stop Global E-Commerce Services to deliver our clients’ excellent products and services to consumers in 49 countries around the globe. transcosmos aims to be the “Global Digital Transformation Partner” of our clients, supporting the clients’ transformation by leveraging digital technology, responding to the ever-changing business environment.

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please email us at marketing@transcosmos-cn.com

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