Provides contact center, e-commerce, digital marketing and system development services for over 63 client companies from 7 bases with 3,000 employees

Shanghai transcosmos Marketing Services Co., Ltd. (Headquarters: Shanghai, China; CEO: Eijiro Yamashita; hereafter, transcosmos China), a wholly-owned subsidiary of transcosmos inc. (Headquarters: Tokyo, Japan; President and COO: Masataka Okuda; TSE First Section: 9715; hereafter, transcosmos), held a ceremony to commemorate the 10th anniversary of its foundation on September 8, 2016, in Shanghai.

After opening its first service base in Shanghai in 2006, focusing on contact center business, transcosmos China continued its journey and expanded its business scale. Now, the company operates a total of 7 bases located in 4 cities, such as, 3 bases in Shanghai, 2 in Beijing, and 1 in Tianjin and Hefei respectively, providing wide-ranging services with its 3,000 employees for roughly 63 client companies, both Chinese local and foreign capital companies, including Japanese-affiliated.

Eijiro Yamashita, CEO of transcosmos China said:

“It is our great honor to mark this special anniversary. In the past 10 years, we have been providing e-commerce, digital marketing and system development services in addition to the contact center services, developing new services to accomodate the needs of our client companies. We will continue to support our client companies to maximize their sales capability as well as minimize their cost by providing our high-value-added services, commiting to our original belief that only the ones who constantly change to accomodate the client companies’ needs can survive in this Chinese market. Taking this opportunity, we would like to express our sincere appreciation for our client companies. We aim to continue pioneering new ways through growing and advancing together with them.”

■ 10th Anniversary Ceremony on September 8

From left:
             Junxiong Fang, General Manager of Account Service Department, CreditEase
             Toshifumi Ninomiya, President Director, Elleair International China (Nantong)
             Koji Funatsu, Chairman & CEO, transcosmos
             Koichi Iwami, Executive Vice President, transcosmos
             Eijiro Yamashita, CEO, transcosmos China

* transcosmos is a registered trade name or trademark of transcosmos inc. in Japan and other countries.
* Other company names and product or service names used here are trademarks or registered trademarks of respective companies.

■ About transcosmos inc.

transcosmos launched operations in 1966. Since then we have combined superior “people” with up-to-date “technology” to enhance the competitive strength of our client companies by providing them with superior and valuable services. transcosmos currently offers Cost Reduction Services (Contact Center, Back office service for HR/Financial/Sales, Order Management/SCM, System Development & Operation etc.) and Sales Expansion Services (Big Data Analysis, Internet Advertising, Building & Operating Website, Smartphone/SNS Utilization, Telemarketing etc.). transcosmos continues to pursue Operational Excellence by providing these services through our 162 locations in 28 countries with a focus in Asia. Furthermore, following the expansion of E-Commerce market on the global scale, transcosmos provides a comprehensive, One-Stop Global E-Commerce service to deliver our clients companies’ excellent products and services to consumers in 45 countries around the globe. transcosmos aims to be the “Global BPO Partner” of our client companies to provide them with high quality BPO services on a global scale.