Global Digital Transformation Partner
To be clients’ Global Digital Transformation Partner
- transcosmos China wins 5-star rating from “Kaola Global,” Alibaba Group’s cross-border e-commerce platform
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Helps global brands expand sales in the post-Covid-19 era
2020-11-27
- transcosmos China releases Home Agent Contact Center Services
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Helps businesses manage peak periods and enhance BCP with a private data management...
2020-11-24
- transcosmos receives “China Best Customer Experience Award,” at the “Golden Voice Award,” a prestigious award in the Chinese contact center industry
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Highly recognized for proven records in digital & AI-powered customer services
2020-11-20
- transcosmos releases “Chatbot AI – IQ Diagnostics,” services that survey the quality of AI chatbots
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Diagnoses the effectiveness of chatbots and helps clients boost the value of CX (Customer...
2020-11-16
- transcosmos China wins 2020
China’s Best Customer Center “Excellent Intelligent Application Award” -
Highly regarded for its digital & diverse operational solutions and service models
2020-10-22
- transcosmos named one of Top 3 APAC Providers in “The Everest Group BPS Top 50™”
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Assists clients in achieving digital transformation in 168 offices & centers across 30 countries
2020-09-09
- transcosmos named the No.14 BPO player in the world in Gartner Market Share: IT Services, Worldwide 2019
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Offers BPO services through its 168 bases across 30 countries, aiming for Operational Excellence
2020-09-08
- transcosmos receives a five-star rating for the fifth consecutive year from TMALL, China’s largest online marketplace
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Executes accurate marketing and assists clients in expanding online sales in the post-Covid...
2020-08-19
- transcosmos America Collaborates with Zenrin USA to Launch Sales Support Services Utilizing Email Big Data
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A sales style that utilizes data and digital communications under the constraints of...
2020-08-11
- transcosmos releases home-based contact center services
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Enhances “business continuity plans,” and optimizes “operational costs” by reducing facilities
2020-08-04
