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2020-08-11

transcosmos America Collaborates with Zenrin USA to Launch Sales Support Services Utilizing Email Big Data

A sales style that utilizes data and digital communications under the constraints of...

2020-08-04

transcosmos releases home-based contact center services

Enhances “business continuity plans,” and optimizes “operational costs” by reducing facilities

2020-07-30

transcosmos China forms a strategic business alliance with MOEN, a world renowned faucet manufacture, and expands its online business

Aims to make the homeware market go online by grasping consumer needs in the post Covid-19 era

2020-07-02

transcosmos China named “2020 Top 10 Recommended Customer Center Professional Outsourcing Brands in China”

Awarded for its intelligent customer service solutions and work-from-home solutions in the...

2020-06-26

transcosmos signed partnership agreement with Bodygram Japan, company that owns advanced technology to take accurate body measurements with clothes on

Meets consumer needs for no in-store fitting amid the coronavirus crisis and delivers new...

2020-06-23

transcosmos fully launches a customer journey diagnostic service “CX-RAY™,” holds webinars in July

Delivers customer success by tracking every customer flow within each multi-channel customer...

2020-06-18

transcosmos China named “TMALL Apparel Q1 2020 Consumer Operations Best Service Partner”

Leveraging TMALL Big Data and GROW 2.0, the company helps the category captain achieve growth

2020-06-11

transcosmos China receives “2020 Top Human Resources Management Awards” from 51job, Inc., a leading provider of integrated human resources services in

Awarded for achieving success in retaining, developing and motivating employees

2020-05-22

transcosmos releases “AI-powered voice assistant service” by connecting AWS cloud contact center services with AI-powered conversation services

Helps businesses create teleworking environment and manage increased inquires due to Covid-19

2020-05-20

transcosmos China receives FY2019 “Golden Key Award” by West Nanjing Road Sub-district Office, Jing’an District, Shanghai

Awarded for community social welfare contribution by driving employment support project for...

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