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2024-02-02

transcosmos releases multilingual chat services powered by a Gen AI translation tool

Auto-translates customer-agent conversations without any bilingual agents

2023-12-11

transcosmos Thailand wins 4 awards at TCCTA Contact Center Awards 2023

Recognized for its operational excellence and strong commitment to DX in the contact center...

2023-12-10

transcosmos now verified as Amazon Ads Partner in the United States

Assisting clients in developing and executing sales strategies that drive results a...

2023-12-04

transcosmos opens its 2nd operations center in Taiwan

Through an industry-university partnership with the Chihlee University of Technology, secures...

2023-11-14

Communication experience is the decisive success factor in CX. Self-service option is critical

transcosmos releases Consumer to Business Communications Trend Survey 2023-2024 Results

2023-11-08

transcosmos awarded Silver in the PRIDE INDEX 2023, an indicator of workplace commitment to LGBTQ-inclusive initiatives

Aiming to make everyone treated fairly, actively engaged as themselves, and create...

2023-10-30

transcosmos opens a new contact center in Zhengzhou, Henan Province, China

Increase cost efficiency and enhance CX for clients by further strengthening the service...

2023-10-26

transcosmos releases a new service that auto-collects/calculates GHG emissions data. Saves man-hours by 97%

Offers an environment where businesses can collect & analyze highly accurate data promptly

2023-10-11

transcosmos carries out a tree-planting project in Yaese-cho, Okinawa prefecture

Plats a total of 160 HIKANZAKURA/Azalea trees in a 4,000m² plot to achieve carbon neutrality

2023-09-27

transcosmos names “Taobao & TMALL Five-Star Partner” for 8 consecutive years

Helping clients achieve sustainable growth through the pursuit of digital intelligent...

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