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transcosmos opens a new operations center, Marketing Chain Management Center Sapporo Odori Park

The 7th contact center located in Sapporo, committed to SDG-oriented design and operations


transcosmos China named “Top 10 Recommended Customer Center Professional Outsourcing Brands in China” for the third straight year

Winning numerous awards in the contact center industry for its achievements in digital...


transcosmos launches a Chinese-version of its 5A Loyalty Diagnostics Service website

Driving an initiative towards offering a multilingual 5A Loyalty Diagnostic Service across...


transcosmos wins a five-star rating for the 7th straight year from TMALL, China’s largest online marketplace

Helps clients expand sales and build long-term value​


transcosmos named a Leader and a Star Performer in Everest Group’s CXM Services in APAC PEAK Matrix® Assessment 2022

Helping clients achieve digital transformation with 171 bases across 28 countries & regions...


transcosmos receives Most Influential Call Center Enterprises Award and Top 50 Most Influential Service Outsourcing Enterprises Award

Highly recognized in the industry for its abundant outsourcing service records


transcosmos opens and launches Sales Chat Center service to enhance online customer services

Enhances sales chat services to boost conversion after driving online traffic via ads and...


transcosmos appoints Koichi Iwami and Masaaki Muta as Co-president to reinforce management structure

Respecting the founding philosophy, the two new leaders will develop business that meets...


transcosmos builds & manages Epson Sales Japan official Shopify store

Offers a one-stop shop service from e-commerce store launch, marketing promotion, customer...


transcosmos declares its support for the Task Force on Climate-related Financial Disclosures

Doubles down on efforts to help achieve sustainable society and become a Well-being partner...

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