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transcosmos China once again wins “China Best Customer Experience Award” at the “Golden Voice Award”

Highly recognized for its omni-channel, digital intelligence services in the contact center...


transcosmos announces the latest survey findings Self-service options are vital for your customer journey. 2 in 3 users consider switching to a differ

Consumer to Business Communication Trend Survey 2022-2023 covers new CX norm


transcosmos China’s 8 e-commerce service clients win spot in the TMALL GMV Top10 list

With metaverse, short movies, live streaming and other e-commerce services built on digital...


transcosmos wins Shopify Plus Partner of the Year 2022

Highly recognized as a Shopify partner for building the largest number of Shopify Plus in Japan


transcosmos contact centers with around 800 agents receive COPC certification, a globally recognized performance management standard

In addition to a brick-and-mortar contact center, an entirely home-based contact center has...


transcosmos takes stage at World Marketing Summit ONLINE 2022, world’s leading online marketing seminar

Helps solve challenges across the world with sustainable marketing


Marking its 20th membership anniversary, transcosmos receives HDI Membership Platinum Award by HDI-Japan

Together with HDI-Japan, the company contributes to the progress of the support services...


transcosmos opens a new operations center, Marketing Chain Management Center Sapporo Odori Park

The 7th contact center located in Sapporo, committed to SDG-oriented design and operations


transcosmos China named “Top 10 Recommended Customer Center Professional Outsourcing Brands in China” for the third straight year

Winning numerous awards in the contact center industry for its achievements in digital...


transcosmos launches a Chinese-version of its 5A Loyalty Diagnostics Service website

Driving an initiative towards offering a multilingual 5A Loyalty Diagnostic Service across...

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