Global Digital Transformation Partner
To be clients’ Global Digital Transformation Partner
- transcosmos named the No.14 BPO player in the world in Gartner Market Share: IT Services, Worldwide 2019
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Offers BPO services through its 168 bases across 30 countries, aiming for Operational Excellence
2020-09-08
- transcosmos receives a five-star rating for the fifth consecutive year from TMALL, China’s largest online marketplace
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Executes accurate marketing and assists clients in expanding online sales in the post-Covid...
2020-08-19
- transcosmos America Collaborates with Zenrin USA to Launch Sales Support Services Utilizing Email Big Data
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A sales style that utilizes data and digital communications under the constraints of...
2020-08-11
- transcosmos releases home-based contact center services
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Enhances “business continuity plans,” and optimizes “operational costs” by reducing facilities
2020-08-04
- transcosmos China forms a strategic business alliance with MOEN, a world renowned faucet manufacture, and expands its online business
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Aims to make the homeware market go online by grasping consumer needs in the post Covid-19 era
2020-07-30
- transcosmos China named “2020 Top 10 Recommended Customer Center Professional Outsourcing Brands in China”
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Awarded for its intelligent customer service solutions and work-from-home solutions in the...
2020-07-02
- transcosmos signed partnership agreement with Bodygram Japan, company that owns advanced technology to take accurate body measurements with clothes on
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Meets consumer needs for no in-store fitting amid the coronavirus crisis and delivers new...
2020-06-26
- transcosmos fully launches a customer journey diagnostic service “CX-RAY™,” holds webinars in July
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Delivers customer success by tracking every customer flow within each multi-channel customer...
2020-06-23
- transcosmos China named “TMALL Apparel Q1 2020 Consumer Operations Best Service Partner”
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Leveraging TMALL Big Data and GROW 2.0, the company helps the category captain achieve growth
2020-06-18
- transcosmos China receives “2020 Top Human Resources Management Awards” from 51job, Inc., a leading provider of integrated human resources services in
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Awarded for achieving success in retaining, developing and motivating employees
2020-06-11
