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transcosmos releases “AI-powered voice assistant service” by connecting AWS cloud contact center services with AI-powered conversation services

Helps businesses create teleworking environment and manage increased inquires due to Covid-19


transcosmos China receives FY2019 “Golden Key Award” by West Nanjing Road Sub-district Office, Jing’an District, Shanghai

Awarded for community social welfare contribution by driving employment support project for...


transcosmos releases “Automated Call Answering Service” with the power of speech recognition & intent inference algorithms

Helps businesses further utilize call logs for marketing whilst reducing call agents’ workload


transcosmos releases “Virtual Onsite Service,” hourly based ads & website operations services

Boosts cost-effectiveness with hourly-based, remote operations services whilst maintaining...


transcosmos tops in number of successful examinees of Acquia Certification Program in Japan

Certification exams for “Drupal,” an open source CMS delivered across the globe


Resona Bank, in partnership with transcosmos, applies “process mining” to corporate website

Resona Bank (President: Kazuhiro Higashi) and transcosmos inc. (President: Masataka Okuda;...


transcosmos announced the results of “Online Shopping Trends Survey in 10 Asian Cities 2020”

Lack of attention to product image quality and on-time delivery causing “negative...


transcosmos releases “marketing materials management service,” that manages end-to-end process from receiving to shipping of promotional materials

Cuts required tasks & man-hours to streamline the whole process for manufacturers, retailers...


transcosmos enhances “Emergency Call Center & Logistics” Services

Combining call support and warehouse operations, transcosmos offers comprehensive services...


transcosmos expands “E-Commerce One-Stop Center Kita-Kashiwa,” its logistics base dedicated for e-commerce business by 130%

Delivers seamless communication across all functions required for e-commerce business

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