Global Digital Transformation Partner
To be clients’ Global Digital Transformation Partner
- transcosmos releases “AI-powered voice assistant service” by connecting AWS cloud contact center services with AI-powered conversation services
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Helps businesses create teleworking environment and manage increased inquires due to Covid-19
2020-05-22
- transcosmos China receives FY2019 “Golden Key Award” by West Nanjing Road Sub-district Office, Jing’an District, Shanghai
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Awarded for community social welfare contribution by driving employment support project for...
2020-05-20
- transcosmos releases “Automated Call Answering Service” with the power of speech recognition & intent inference algorithms
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Helps businesses further utilize call logs for marketing whilst reducing call agents’ workload
2020-04-16
- transcosmos releases “Virtual Onsite Service,” hourly based ads & website operations services
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Boosts cost-effectiveness with hourly-based, remote operations services whilst maintaining...
2020-04-15
- transcosmos tops in number of successful examinees of Acquia Certification Program in Japan
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Certification exams for “Drupal,” an open source CMS delivered across the globe
2020-04-13
- Resona Bank, in partnership with transcosmos, applies “process mining” to corporate website
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Resona Bank (President: Kazuhiro Higashi) and transcosmos inc. (President: Masataka Okuda;...
2020-03-31
- transcosmos announced the results of “Online Shopping Trends Survey in 10 Asian Cities 2020”
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Lack of attention to product image quality and on-time delivery causing “negative...
2020-03-05
- transcosmos releases “marketing materials management service,” that manages end-to-end process from receiving to shipping of promotional materials
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Cuts required tasks & man-hours to streamline the whole process for manufacturers, retailers...
2020-01-23
- transcosmos enhances “Emergency Call Center & Logistics” Services
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Combining call support and warehouse operations, transcosmos offers comprehensive services...
2020-01-16
- transcosmos expands “E-Commerce One-Stop Center Kita-Kashiwa,” its logistics base dedicated for e-commerce business by 130%
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Delivers seamless communication across all functions required for e-commerce business
2020-01-09
